How counselling works.
Counselling takes place online and is deliberately uncomplicated. You book a session, we talk over video, and I take care of everything else. On this page I show you how a session runs, how I work with technology and how I handle your data.
From booking to session
- 1Free intro call. We start with a conversation of about 30 minutes. In it we calmly explore what is on your mind and whether my support is a good fit for you. No obligation, no pressure.
- 2Book a session. Through Metanovia you set up an account in a few minutes and book your session. Transparent prices, no minimum commitment.
- 3The session. We talk for 50 minutes over an encrypted video connection, right in your browser. It runs on servers in the EU, and the video is not recorded. We start with what is moving you and work with whatever shows up.
- 4Between sessions. If you like, we keep track of your progress, sometimes with short questionnaires that make visible how you are doing over time. That way we see together what is shifting, instead of relying only on how things feel in the moment.
How I work with technology.
During our sessions, with your consent, our conversation is fully transcribed. The reason is simple: I do not have to type along to take notes. That way I am fully with you in the session, and you are not interrupted by the sound of typing while you speak.
Afterwards my AI assistant Nova prepares the conversation in the background, so that our work is documented precisely. I can then send you key points as a note that you can view in your dashboard. On request you receive a progress report that clearly captures your goals, working hypotheses, identified patterns, resources, interventions and recurring themes.
What happens with your data
In counselling you share things that are nobody else's business. That is why data protection is not a footnote for me, it is part of the work.
- ·The video is not recorded and not stored.
- ·Before each session you decide which tools are active. The live transcription and the AI follow-up are optional.
- ·Before any content is processed, names and places are automatically replaced with role labels.
- ·The transcript is automatically deleted after the follow-up.
- ·No advertising with your data, no sharing with third parties without your consent, no AI training on your content.
- ·The video connection and the core infrastructure run in the EU. The optional AI features use vetted providers under EU standard contractual clauses.
- ·On request you can see at any time everything that is stored, and have it deleted.
I built the platform I counsel through myself. Which means I know exactly what happens with your data.
You will find the full version, deliberately written to be readable, on Metanovia's transparency page.
Why I built this myself
I do not counsel through just any software, but through the one I developed myself. For me the two belong together: good psychological support and a responsible way of handling what you share.
With Metanovia I want to make psychological support more accessible, without trust and privacy becoming bargaining chips. For me that is not an add-on, it is the core.
Frequently asked questions
Do I need any special technology for online counselling?
No. You only need a device with a camera and microphone and a stable internet connection. You receive the link beforehand; the encrypted video connection runs right in your browser, with nothing to install. It runs on servers in the EU.
Is the session recorded?
The video is not recorded and not stored. Optionally, before a session, you can enable a live transcription that helps me listen more attentively instead of taking notes. That transcript is automatically deleted after the follow-up. You decide before every session what is active.
How long is a session?
A session lasts 50 minutes and takes place over an encrypted video connection. We start with what is moving you right now, work with whatever shows up, and look at the end at what you take with you. Clear, calm, precise.
What happens with my data?
Before any session content is processed for the follow-up, names and places are automatically replaced with role labels. There is no advertising with your data, no sharing with third parties without your consent and no AI training on your content. You will find the detailed, deliberately readable version on Metanovia's transparency page.
Can I find out what data is stored about me?
Yes. You have the right at any time to information about all data stored about you, to correction and to deletion. A short message is enough. There is also no minimum commitment; you decide anew from session to session.
The next step
If this feels right, book a free intro call or write to me. We will calmly figure out whether my support is a good fit for you.
Psychological counselling and coaching, not medical treatment under the German Heilpraktikergesetz. Not a substitute for medical or psychotherapeutic care.